NorthShoreShells

🌊 Hawaiian Seashell Supply

Honolulu, Hawaii
|
| 6,021 Sales | 5 out of 5 stars 5 out of 5 stars

NorthShoreShells is a Star Seller!

Smooth shipping

Has a history of shipping on time with tracking.

Speedy replies

Has a history of replying to messages quickly.

Rave reviews

Average review rating is 4.8 or higher

NorthShoreShells is taking a short break

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Reviews

Average item review
5 out of 5 stars
(1777)
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About NorthShoreShells

Sales 6,021
On Etsy since 2009

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🌈Aloha from Hawaii🌈

Shop members

  • Joan

    Owner, Maker, Designer, Curator, Freediver

    I freedive for all the shells in the beautiful, warm, clear waters of Oahu's North Shore.

  • Gavina G.

    Assistant

    Puka Warrior, driller, sorter and all-around shop helper

  • Ori P.

    Designer, Creator

    Stone Age Lapidary, Owner/Artist Hand-shaped Cabochons from Sumatra, Indonesia

Production partners

  • Stone Age Lapidary

    West Sumatra, Indonesia

    Regional lapidary producing unique Sumatran agate and fossil coral cabochons.

Shop policies

Last updated on May 17, 2018

Shipping

See item details for estimated arrival times.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment options

Secure options
Paypal Visa Mastercard Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Etsy keeps your payment information secure. Etsy shops never receive your credit card information.

Returns & exchanges

See item details for return and exchange eligibility.

Cancellations

Cancellations: accepted

Request a cancellation: within 12 hours of purchase

Privacy policy

More information

Last updated on May 21, 2022

Frequently asked questions

Custom and personalized orders

If you don't include a note requesting custom specifics...then I can't fill your custom order! Please be sure to communicate clearly what you would like sent to you!
Photos will be exchanged until you are completely satisfied with your order.

Sizing details

I will always send photos first so you are sure of the size of the item you will receive. Photos will be exchanged until you are completely satisfied with your order.

My order never arrived, help!

I am not responsible for any package that has been tendered to the post office and has a tracking number. Please be aware that the post office can be contacted regarding your package using the tracking number I have provided you. If you think your package has been stolen, please file a police report. You will then be able to file a claim with the post office or with PayPal.
That said, please contact me regarding your missing order--I will do what I can to assist.

Wholesale availability

We definitely do wholesale! Please send me a convo with your request and I will be happy to help you.

VAT * International Orders

It is illegal for me to pay your VAT. Please investigate your country's custom's requirements, fees, delays, processing, etc. before you place an international order.
I'm happy to ship to your country but I will have paid the shipping before it is sent. Anything charged by Customs is your responsibility.

What if I don't like what I receive?

I will have made no less than three attempts to contact you for approval with photos through Etsy convos and your personal email. I will, at my discretion, ship your item if you do not approve my photo after the third attempt. Occasionally I will cancel and refund.
Please do your part and respond to convos regarding your item.
Please understand I am doing my best to provide a custom item that you cannot inspect personally.
I will be happy to refund for any reason, as long as the item is not damaged. Please return the item at your expense and your original order will be refunded less original shipping.
In the case of an item that was shipped with "free shipping", the original postage will be deducted from your refund.

Is it real?

Everything I am offering in my Etsy store comes from the beautiful Pacific Ocean, the warm waters off of of the island of Oahu, state of Hawaii. Occasionally I will offer sea glass from other parts of the world. But everything sold here is authentic, surf tumbled, beach-found or a natural product of the Earth.
Nothing is manufactured or fabricated except for my gemstone cabochons which have been altered through lapidary work and are in no way imitation, they are actual gemstones shaped by hand using machines.

My purchase was damaged by USPS!

If you receive a damaged or compromised package, please save all the packaging and contents and contact me immediately. I will need photographs of the packaging and the damaged contents. This is required for insurance purposes.

Regarding Free Shipping Guarantee:

My free shipping guarantee for over any $35 purchase is only applied to the original shipment. Any other shipments for returns, exchanges, replacements or other issues due to buyer remorse or buyer request are fully payable by the buyer.

No refunds on sunrise shells!

Sorry, I will tirelessly exchange shells until you are completely satisfied but I cannot offer any monetary refunds for buyer remorse.
Please make sure that these are shells you definitely want and are willing to work with me.

Seller details

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